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Elements and Performance Criteria

  1. Identify and engage with key WHS personnel and stakeholders
  2. Communicate effectively with key WHS personnel and stakeholders
  3. Work effectively with key WHS personnel and stakeholders
  4. Work with WHS and other professionals

Required Skills

Required skills

analytical skills to analyse relevant workplace information and data

facilitation communication and negotiation skills to

apply listening techniques

conduct formal and informal meetings

contribute structure and process to interactions so groups are able to function effectively and make highquality decisions

employ consultation and negotiation skills to develop plans and to support implement and monitor designated actions

enable groups to work effectively to collaborate and achieve synergy

expand and confine conversations as required to meet objectives

gain commitment

prepare reports and communications for a range of target groups including WHS committee WHS representatives managers supervisors and other stakeholders

recognise emotional states in self and others and work with key WHS personnel andor WHS and other professionals to respond effectively

relate effectively to personnel at all levels of the organisation WHS and other professionals

support everyone to do their best thinking and practice

use language appropriate to the work team and the task

work with objections and other difficult situations

information technology skills to

access and download internal and external information and data on WHS

prepare reports and analyse and evaluate a range of information and data formats including graphs maps matrices and technical reports

use a range of communication media

use electronic information and data systems to enter workplace information and data and produce graphical representation

organisational skills to manage own tasks within a timeframe

projectmanagement skills to

achieve continuous improvement and change in WHS matters

contribute to strategic WHS performance of the organisation

research skills to obtain internal and external WHS information and data

Required knowledge

benefits limitations and use of a range of communication strategies and tools appropriate to the workplace

ethics related to professional practice

formal and informal communication and consultation processes and key personnel related to communication

key WHS personnel and stakeholders

language literacy and cultural profile of the work team

legal liability in relation to providing advice

nature of workplace processes work flow planning and control and hazards relevant to the workplace

organisational behaviour and culture as they impact on WHS and on change

organisational culture as it impacts on the work team

organisational WHS policies procedures processes and systems

particular WHS issues requiring WHS and other professional expertise to be addressed

principles of effective meetings including agendas action planning chair and secretarial duties minutes and action items

roles and responsibilities in relation to communication and consultation for health and safety committees health and safety representatives line management workers and inspectors

roles functions skills and knowledge of WHS and other professionals

workplace policies procedures processes systems activities actions and arrangements that support and enable effective consultation on and participation in effective WHS management

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

understanding of own communication facilitation and negotiation skills and knowledge

acknowledging WHS issues that are beyond own skills knowledge role and responsibilities and that require WHS and other professional involvement

developing a comprehensive brief or case to engage a WHS or other professional to address a particular WHS issue

Context of and specific resources for assessment

Assessment must ensure access to

a workplace including key WHS personnel and stakeholders

organisational documentation information and data

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

direct questioning combined with review of portfolios of evidence and thirdparty reports of onthejob performance by the candidate

direct questioning combined with review of portfolios of evidence and third-party reports of onthejob performance by the candidate

demonstration of techniques used to facilitate negotiate and communicate

observation of performance in role plays

observation of presentations

oral or written questioning to assess knowledge of communication facilitation and negotiation skills and knowledge

evaluation and documentation of performance outcomes

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBWHSA Apply legislative frameworks for WHS

BSBWHS601A Apply legislative frameworks for WHS

BSBWHSA Implement WHS risk management

BSBWHS603A Implement WHS risk management

BSBWHSA Conduct a WHS audit

BSBWHS606A Conduct a WHS audit.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Key WHS personnel and stakeholders may include:

contractors and subcontractors

customers

duty holders as specified in WHS Acts:

persons conducting businesses or undertakings (PCBUs) or their officers

workers

other persons at a workplace

health and safety committees

health and safety representatives

suppliers

unions

WHS and other professionals

WHS entry permit holders

WHS inspectors

WHS regulators

Workers.

Particular WHS issues may include:

WHS issues that arise:

before changes to work practices and systems of work are introduced

during periodic WHS reviews of the business operations

prior to major shut-down, decommissioning or demolition of premises or plant

when a hazardous exposure or incident, injury, illness or adverse result of environmental or health monitoring indicates that risk controls are inadequate

when developing and implementing systems for the long-term management of WHS

when establishing new operations or projects

when establishing workplace WHS consultative and issue-resolution structures

when managing complex issues related to psychological health, such as bullying and stress

when planning to modify the work premises, plant, substances or materials for use at work

when new WHS information and data become available from an authoritative source.